Search This Blog

Translate

Sunday, January 12, 2014

Never Do Business With Colorstyle (Minneapolis, MN)

Colorstyle replaced the roof and removed the skylights which led to interior damage. They promised to fix it, but didn't and added damage.

We are really outraged about the work, or lack or work, that was done by Colorstyle and the extensive damage to our house when they were here. This project required the complete upheaval of our household for multiple days and our requests for keeping a tidy workspace because of our son's illness were completely ignored.

Please see the attached pictures for all the damage. Despite all of the mud that was applied to the wall, The following items were not returned to their pre-roofing project state are: 
  1. Cracks in the ceiling above the kitchen were not repaired at all- they were covered with sprayed paint. The stain and crack is still visible.
  2. Cracks above the picture windows were not repaired- the cracks are still clearly visible. Now, there is additional mud that must be sanded off because it's not flat.
  3. Cracks above the sliders are also not repaired but clearly visible.
  4. Crack and stain in the corner of the ceiling near the picture window is clearly visible and not fixed.
  5. Crew didn't even paint over the mud that they put on the walls, so the walls need to be repainted!
In addition to these items that were not fixed, the following items were found damaged in our house following their unannounced departure:

  1. Kitchen oven handle is completely broken from the stove. Replacement cost for this oven is $800. 
  2. Dents in the dishwasher front which must be replaced 
  3. Broken mortar and cracking of the fireplace.
  4. Antique Chest of Drawers: gouges and scratches.
  5. Removal of finish and stain on the handrail, stair rail, and newel posts.
  6. Broken grout in entry floor that was under the ladder
  7. Half-dollar-sized hole in the stub wall.
  8. Ceiling fan is out of balance and cannot be run now
  9. Scratches in basement door.
  10. Scratches and gouges in handrail
  11. Gouge in the large book case
  12. Gouges in the kitchen cabinets
  13. Removal of the drywall on the closet corner in the entry way.
  14. Scratched paint on the brown entry wall,
  15. Scratched paint in the kitchen.
We're outraged that the crew that Colorstyle sent to restore our ceiling to its pre-roofing state has caused more damage to our house than the original project! I believe that the reason that the crew left without saying anything, despite reassurances that they would call, is because they were aware of the damage that they caused and ran out of here before it was noticed! I am personally outraged that my oven is now NOT FUNCTIONAL. 

WE HOLD COLORSTYLE COMPLETELY RESPONSIBLE FOR THESE DAMAGES AS IT WAS YOUR CREW THAT CAME OUT HERE. 

We will get a quote from a reputable source for the damage repair. Colorstyle will be responsible for this amount, INCLUDING THE STOVE!
__________________________________

And they say they didn't do anything to the house.  If you're interested, please reply to me and I'll share pictures of the damage.

No comments:

Post a Comment