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Saturday, April 20, 2013

Dumb Internet Functions

So, being an internet Business Analyst, I have seen some rather dumb functions on websites...that are done ON PURPOSE.

This really is what distinguishes dumb from poor design.

For example, in today's era, having webpages that require you to scroll to the right or left to see content...WHY?  This is not accessibility (disability) compliant and it's a pain because scrolling on mice is VERTICAL not HORIZONTAL.

Another example:  windows that have content that doesn't resize when you resize the window.  Now, from a development perspective, I understand:  this is hard.  BUT, who has their browser open to the full screen size?  Honestly?!?  So, having content that truncates when the page is resized is completely stupid.

Now, I can't say too much about which websites these are because these are, like I said, client websites.

However, I can point out a newly discovered dumb function that Amazon has on their websites:

Mandatory Comments and Mandatory Thank Yous.

This is really rotten functionality. If you want to rate a seller or a product on the Amazon site, you have to leave at least a 20 character comment.   Now, this is truly dumb because if everything showed up as expected, on time, what do you have to say?

But the far worse functionality is the Mandatory Thank You.

If you happen to be lucky enough to get a digital/emailed gift certificate from Amazon, the site FORCES you to write a 20 character thank you to the sender before it will apply the amount to your account.

I call that really rotten.

What if you go it for yourself because of some credit card rewards?  You still have to write out a 20 character thank you.

This along with the sharply decreasing shipping quality from Amazon is driving me to shop elsewhere.  Thanks for helping me decide where to shop, Amazon!



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